Field Notes
Observations, principles, and explorations written from the intersection of strategy, psychology, and organizational life. Published when something is worth saying — not on a schedule.
Field Notes: AI Empathy Trap, Yellow Brick Road, and Einstein
I. Notes From Me 1. Finding the Human Balance"AI works great for understanding the broad middle of the bell curve. But innovation? Innovation happens at the edges. It happens with the customers who ha...
Field Notes: Beyond the Funnel, Alien Robot Banker, and Brian Halligan
Here's this week's Field Notes....
Field Notes: Moneyball 2.0, Starbucks, and Vin Scully
I. Notes From Me 1. Playing Moneyball 2.0"Here’s the thing about innovation – what worked yesterday rarely works today. Fast forward to 2024. The Dodgers are World Series Champions again, and they got...
Field Notes: The Empathy-Gratitude Connection, Clarity, and William Arthur Ward
I. Notes From Me 1. The Empathy-Gratitude Connection"Empathy and gratitude are distinct forces that, when properly understood and intentionally combined, create something powerful."...
Field Notes: The Lost Art of Customer Connection, Emotional Intelligence, and Brené Brown
Here's this week's Field Notes....
Field Notes: Why Your Corporate Innovation Program Is Failing, AI Politeness, and Unknown
I. Notes From Me 1. Why Your Corporate Innovation Program Is Failing (And How to Fix It)"Here's the paradox: The more you try to control innovation, the less innovative your organization becomes. Your...